Course Overview
Course Key Features 
-
16 contact hours.
Live Practical Demos
Money Back Guarantee
Case Studies & Simulation Tests
Industry Based Projects/Scenarios.
Skills Covered
- ITIL key concepts
- ITIL central principles
- ITIL process models
- Service level management
Benefits
Designation
Annual Salary
Hiring Companies
Source : Indeed
Source : Indeed
Source : Indeed
Source : IndeedTraining Options
- Lifetime access to high-quality self-paced eLearning content curated by industry experts
- Industry case studies on real business problems
- Hands-on projects to perfect the skills learnt
- Simulation test papers for self-assessment
- 24x7 learner assistance and support
- Everything in Self-Paced Learning, plus
- 90 days of flexible access to online classes
- Live, online classroom training by top instructors and practitioners.
- Customized learning delivery model (self-paced and/or instructor-led)
- Flexible pricing options
- Enterprise grade Learning Management System (LMS)
- Enterprise dashboards for individuals and teams
- 24x7 learner assistance and support
Course Curriculum
| Lesson | Lesson Name |
|---|---|
| 1 | Course Introduction |
| 2 | Key Concepts of Service Management |
| 3 | Four Dimensions of Service Management |
| 4 | The ITIL Service Value System |
| 5 | The Service Value Chain |
| 6 | ITIL Management Practices |
Course Training FAQs
Learn N Lead provides recordings of each class so you can review them as needed before the next session. With Flexi-pass, Learn N Lead gives you access to all classes for 90 days so that you have the flexibility to choose sessions as per your convenience.
All of our highly qualified trainers are industry experts with at least 10-12 years of relevant teaching experience. Each of them has gone through a rigorous selection process which includes profile screening, technical evaluation, and a training demo before they are certified to train for us. We also ensure that only those trainers with a high alumni rating continue to train for us.
Learn N Lead provides Integrated labs for all the hands-on and projects execution. The learners will be guided on all aspects, from deploying tools to executing hands-on exercises..
All of the classes are conducted via live online streaming. They are interactive sessions that enable you to ask questions and participate in discussions during class time.
This training is conducted via live streaming. They are interactive sessions that enable you to ask questions and participate in discussions during class time. We do, however, provide recordings of each session you attend for your future reference. Classes are attended by a global audience to enrich your learning experience.
Our teaching assistants are a dedicated team of subject matter experts here to help you get certified in your first attempt. They engage students proactively to ensure the course path is being followed and help you enrich your learning experience, from class onboarding to project mentoring and job assistance. Teaching Assistance is available during business hours.
Yes. customers can contact us either by phone or chat if they need help with completing the application form.
Upon successful completion of the Certification training, you will be awarded industry recognized course completion certificate from Learn N Lead.