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The Service Strategy certification training is one of the immediate level ITIL certification. This certification is one of the five sub-modules of ITIL Service Life-Cycle. This certification trains individuals to enhance their design & development strategies. This is generally a 3 credit certification of ITIL. This part of ITIL certification module deals in different kind of service strategies like testing, validating, maintaining .

This ITIL Intermediate SS preparing will give you the mastery to actualize the standards and procedures in IT services management. You will have the option to distinguish risks, challenges, and basic achievement factors in the IT service lifecycle, create and operate client focused ITIL service procedures, and get ready for the ITIL SS accreditation test.

Course Content :-

Lesson Number Lesson Name
1 Introduction to Service Strategy
2 Service Strategy Principles
3 Service Strategy Processes
4 Governance
5 Service Operations
6 Organizing For Service Strategy
7 Technology Considerations
8 Implementing Service Strategy
9 Service Strategy challenges, critical success factors and risks
10 Summary and Directed Studies

What will you Learn :-

  • Basic know how of principles and process of IT Service Strategy.
  • How strategy plays an important role in overall service management. .
  • How IT service strategy maximizes a organization growth.
  • Determine how the service strategy part is related to other process of ITIL Service Management.
  • How IT professional can use the benefits that the immediate certification provides.

Eligibility :-

ITIL Intermediate SS certification is a basic necessity for experts who need to master service level ideas, center standards, and supporting exercises inside the ITIL Service Strategy. This certification is most appropriate for Chief Information Officers (CIOs), Chief Technology Officers (CTOs), IT directors, group pioneers, administration originators, IT engineers, organizers, experts, review administrators, security supervisors, ITSM coaches.

Requirements For Getting Certified? :-

  • Completion of 16 hours of E-learning training.
  • You should apply and crack for the ITIL® Foundation Certification exam.
  • Minimum 65% pass score is required.
  • Must have gain 3 credits.

Who should do this Course? :-

  • Individuals who wants to have basic understanding of ITIL framework and want to enhance the quality of IT Service of an organization.
  • IT professionals of the organization who have adapted ITIL for an ongoing service improvement program.
  • IT professionals that empowers business managers and business process owners.

Course Durations: 16 Hours

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