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The ITIL® intermediate Service Operation (SO) module may be a valuable qualification of the ITIL® service lifecycle category of ITIL® intermediate level. This module put emphasis on the synchronisation of the activities which are involved within the service strategy transition and style phase. This certification is best for the professionals who are engaged within the organization of service operations. An ITIL certification educational program allows the scholars to be prepared for ITIL® SO exam at their own place. 

An ITIL® intermediate SO certification training online may be a certification of intermediate level which is provided to the IT professionals who pass within the ITIL® service operation exam. This certification will help you to make a good coordination of products and services. The ITIL® qualifications are highly beneficial programs for the IT professionals throughout the planet . The value of an ITIL® certification has increased within the present age and has become the simplest course for variety of IT based jobs.


After the completion of this course, a student will be capable of describing the service operation’s scope, objectives, value and purpose to the key components and the business of ITIL® library. They can also explain the service operation staff involvement within the opposite stages of Lifecycle. Besides, they will also get knowledge about the operational activities of other Lifecycle stages.


Advantages of ITIL® Intermediate SO Certification Training: within the present scenario, there’s an excellent need of ITIL® certified professionals who are often fitted into variety of roles such as incident manager, quality consultant, delivery manager, service engineer and so on. An individual who gets ITIL® intermediate SO certification training can get higher salary as compared to those who aren’t certified with ITIL® certification.



Who can Benefit from this Course:

The beneficiary list for this course is as follows:-

  • Chief Technology Officers
  • Chief Information Officers
  • Supervisory Staff
  • IT Architects
  • IT Planners
  • IT Audit Managers
  • IT Security Managers
  • Service Designers
  • Team Leaders



What will you learn:

  • Service Operation principles and processes
  • Functions & implementation of Service Operation
  • In-depth preparatory help for examination
  • Coaching by ITIL® certified experts
  • Post workshop assistance and support
  • Detailed knowledge of industry practices in IT Service Management (ITSM), as documented in the ITIL Service Operation publication

How Do I buy Certification in ITIL® Intermediate SO Qualification?

If you’re really desirous of getting enrolled into ITIL SO certification training, then you’ll come to us and obtain all the knowledge associated with this certification:

  • 2 years of experience in IT industry
  • Complete the 21 hrs of training.
  • Apply and appear for the ITIL® SO exam.
  • Hit a 70% score within 90 minutes of your time limit.
  • It will grant you 3 credits

Certification Prerequisities:

If you’re really desirous of getting certification of ITIL SO certification training, then you must have the:

  • ITIL Foundation Certificate
  • Course Completion Certificate for ITIL®Intermediate Service Operation Training.


Course Durations: 16 Hours

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