ITIL® intermediate SOA Certification TrainingMarch 21, 2022 2022-03-29 9:49
ITIL® intermediate SOA Certification Training
For those who want to learn more about how to create and manage corporate service offerings, the ITIL® Service Capability stream offers the SOA or Service Offering and Agreements certification course. An emphasis will be placed on best SOA practices with enabling service level agreements, demand and supply forecasting, and management tools such as service catalogues and financial management in this module's training. This course can be seen as a best practice guide for the ITIL® SS and SD courses. Service Offerings and Agreements (SOA) is a training that helps companies better grasp the effect and advantages of the five ITIL lifecycle stages, namely service strategy, service design, service transfer, service operation, and continuous service improvement. SOA certification validates people's knowledge of service-providing procedures and gives insight into how they may be improved to better serve the needs of both end-users and companies. After completing a formal certification course with an approved training institution, the SOA certification can be obtained. The concepts for designing and maintaining service offerings based on business requirements are covered in this ITIL SOA certification training course. It will assist you with gaining the skills necessary to implement continuous improvement at all stages of the service lifecycle. This training is largely focused on the ITIL Service strategy's best practice recommendations.
Skills Covered:• Improving ITIL • Implementing ITIL services • Developing ITIL services • Five stages of ITIL • SOA practices
Course Key Features• 19 PDUs offered • Exam fee inclusive • 2 sample test papers • Quiz after every 10 chapters
Course Objectives• Offering service and agreement as per the latest ITIL exam format. • Provided deep knowledge on service offering and agreement process and key concepts. • Outsource successful support pre- and post-exam. • Develop regular learning habits with ITIL resources.
Course Eligibility Criteria• Min. of 30 hrs of a successful instructional session in any certified training organization basic IT literacy and 2 yrs. of work experience in the IT industry. • 2 achievements in ITIL foundation certificate .
Exam Format• Passing percentage: 70%. • Closed book exam . • MCQs with 8 questions per paper. • Exam duration is 1 hr and 30 mins.
Audience ProfileIT management IT finance manager Availability manager Service level manager Business continuity manager Service portfolio manager Supplier relationship manager
Area on FocusSupplier management Service level management Financial management of IT service Service portfolio management Business relationship management Service catalogue management Demand management
Apply by filling a simple online application form.
Admissions committee will review and shortlist..
Shortlisted candidates need to appear for an online aptitude test
Screening call with Alumni/ Faculty.