ITIL® intermediate SOA Certification Training

ITIL® Intermediate SOA Certification Training


  • 16 Hours Live Online
  • Multiple Simulation Exams
  • Student Handouts


  • Attend 3 Times in 6 Months
  • High Quality E-Learning Access
  • 98% Success Rate

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ITIL® Intermediate SOA Certification Training

Know your way around the ITIL® Intermediate SOA Certification Training.



For those who want to learn more about how to create and manage corporate service offerings, the ITIL® Service Capability stream offers the SOA or Service Offering and Agreements certification course. An emphasis will be placed on best SOA practices with enabling service level agreements, demand and supply forecasting, and management tools such as service catalogues and financial management in this module's training. This course can be seen as a best practice guide for the ITIL® SS and SD courses.

Service Offerings and Agreements (SOA) is a training that helps companies better grasp the effect and advantages of the five ITIL lifecycle stages, namely service strategy, service design, service transfer, service operation, and continuous service improvement. SOA certification validates people's knowledge of service-providing procedures and gives insight into how they may be improved to better serve the needs of both end-users and companies.

After completing a formal certification course with an approved training institution, the SOA certification can be obtained. The concepts for designing and maintaining service offerings based on business requirements are covered in this ITIL SOA certification training course. It will assist you with gaining the skills necessary to implement continuous improvement at all stages of the service lifecycle. This training is largely focused on the ITIL Service strategy's best practice recommendations.

Skills Covered:
• Improving ITIL
• Implementing ITIL services
• Developing ITIL services
• Five stages of ITIL
• SOA practices

Course Key Features
• 19 PDUs offered
• Exam fee inclusive
• 2 sample test papers
• Quiz after every 10 chapters

Course Objectives
• Offering service and agreement as per the latest ITIL exam format.
• Provided deep knowledge on service offering and agreement process and key concepts.
• Outsource successful support pre- and post-exam.
• Develop regular learning habits with ITIL resources.

Course Eligibility Criteria
• Min. of 30 hrs of a successful instructional session in any certified training organization basic IT literacy and 2 yrs. of work experience in the IT industry.
• 2 achievements in ITIL foundation certificate .

Exam Format
• Passing percentage: 70%.
• Closed book exam .
• MCQs with 8 questions per paper.
• Exam duration is 1 hr and 30 mins.
Key Aspects of ITIL® Intermediate SOA Certification Training

Check the details of ITIL® Intermediate SOA Certification Training.

Audience Profile
IT management
IT finance manager
Availability manager
Service level manager
Business continuity manager
Service portfolio manager
Supplier relationship manager
Area on Focus
Supplier management
Service level management
Financial management of IT service
Service portfolio management
Business relationship management
Service catalogue management
Demand management
Program Curriculum

An overview of what you will learn from this program.

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How to Get Certified

Find the steps below to get certified.



Application Form
Apply by filling a simple online application form.


Application Review
Admissions committee will review and shortlist..


Application Shortlisting
Shortlisted candidates need to appear for an online aptitude test


Application Finalization
Screening call with Alumni/ Faculty.

ITIL® Intermediate SOA
Certification Training

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